August 2, 2022

Front Office Coordinator
A local dentist office is seeking a customer service-oriented and self-motivated dental front office administrator with a positive attitude, management skills, and concern for quality patient care while building good relationships with patients in a busy and fast-paced practice in Anderson, CA. This is a long term, full time position.

Requirements of the Front Office Coordinator:
  • Effective verbal and written communication skills
  • Professionalism and dependability
  • Strong customer service orientation
  • Team player
  • Data management
  • Excellent administrative, planning, and organizational skills
  • Careful attention to detail evident accurate patient records and billing
  • General education degree or high school diploma
  • Knowledge of dental terminology, procedures, and diagnosis
  • Proficient in computers and Dentrix
  • Knowledge of general administrative and clerical procedures
  • Working knowledge of dental insurance and coordinating insurance benefits, and proficient in billing and filing dental claims
Benefits of the Front Office Coordinator:
$18.00 and up, depending on experience
Monday – Thursday 7:30am-5-5:30pm, this office operates on a 4/10 alternate schedule
Medical | Dental | Vision | Term-life insurance
Responsibilities of the Front Office Coordinator:
  • Greet patients warmly
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information, E-prescription
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Schedule patient appointments 
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Arrange patient charts for next day appointments
  • Fill in cancellations and no-shows
  • Organize referrals to other medical specialists
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Prepare and mail billing statements 
  • Prepare claim forms for dental insurance
  • Arrange supporting documents for insurance claims
  • Sort and distribute incoming and outgoing post
  • Monitor and maintain inventory of all office supplies
  • Update patient education materials
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • Other duties as assigned
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board. 
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