May 3, 2021

Membership Development Officer

The Chamber of Commerce is currently seeking a Membership Development Officer. This full-time position is based in Redding, CA. The individual will be responsible for developing relationships in the community, while helping to execute and achieve team goals.

As a successful new Membership Development Officer, your primary responsibilities will include (though will not be limited to):

  • Nurture, develop and close leads that ultimately result in entities joining as members
  • Carry out strategy implementation devised by the Director of Finance
  • Provide regular updates to your team about objectives and processes Duties:
  • Develop and close leads through new membership processes
  • Own the membership process: prospecting, pipeline building and opportunity identification
  • Key contact between EPRA and its members. Seek and receive feedback from current EPRA members in order to improve their membership experience
  • Provide unmatched member service to potential prospects to ensure an excellent start to their member experience
  • You are a jack of all trades: you will do anything needed to support new and existing members
  • Work towards full membership retention
  • Work with automation platforms to efficiently input and track data
  • Execute strategy and process implemented by the Director of Finance • Work with the EPRA team to achieve team goals Education and Experience:
  • Minimum Bachelor’s Degree • At least 4-8 years of relationship management experience in entrepreneurial environments and/or membership based organisations
  • Comfortable using marketing automation platforms and databases
  • Demonstrate experience in prospecting, developing, and closing leads • Experience in customer service and relationship building is a must
  • Experience working in a team and owning a team player mentality
  • Strong work ethic and entrepreneurial spirit
  • Excellent communication, writing and presentation skills
  • Exceptional organisation skills and multi-tasking skills

WAGES: $40,000 Salary plus commissions and benefits

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