September 2, 2021

Position Summary: 
Under the close supervision and direction of the Program Officer and in collaboration with the Transitional Housing team, the Transitional Housing Case Manager provides oversight and support to the Transitional Housing program. This includes reviewing candidates for the program, assisting clients with applications, and providing referrals to housing resources within the community when clients qualify for such subsidies. Responsibilities include advocating for victim’s rights, program implementation, and working with community partners in providing the services offered under our program’s umbrella. Other services provided include peer counseling, advocacy, rapid rehousing services, one-time renal/move-in assistance, and household establishment. 
·Relevant work experience with a social services agency serving individuals who have experienced trauma or working within a housing program. 
  • Excellent oral and written communication skills, including the ability to speak effectively in public and facilitate group discussions as needed.
  • Ability to represent professionally on agency business.
  • Ability to pass a background investigation, including willingness to be fingerprinted and undergo pre-employment drug testing. 
  • Possession of a valid CA Driver’s License, reliable transportation, and providing proof of vehicle insurance.
  • Satisfactory completion of 66-hour Domestic Violence and Sexual Assault Crisis Intervention Counselor training (post-hiring requirement). 
Wages: $17.00-$18.00 plus benefits
Hours: Monday through Friday 8:00 a.m. – 5:00 p.m.
  • Provide client assessment and crisis intervention to walk-in/scheduled clients who have indicated a need for housing services. 
  • Review Transitional Housing Applications per assistance requested by victims of domestic violence, sexual assault, and sex trafficking. 
  • Provide on-going case management including responding to reasonable needs to clients under the program’s budgetary restrictions.
  • Knowledge of the program’s objectives and maintain compliance with the grant requirements.
  • Perform data entry requirements within database – ServicePoint (HMIS)
  • Attend weekly Transitional Housing and Residence Case Staffing with project staff as assigned.
  • Assist in follow up reporting for funded projects by the direction and requests from Program Officer. 
  • Assist in in providing advocacy to clients in need within housing project. 
  • Prepare check requests for payment assistance – rent, move-in costs, utilities, etc. when needed.
  • Assist with coordination of household establishment assistance with project staff and volunteers. 
  • Train new transitional housing advocates on their essential job duties and guidance on a day-to-day basis.
  • Provide follow-up services to clients participating in the program.
  • Attend and participate in staff meetings an in-service training, as required.
  • Ability to balance and provide self-care while meeting the demands of this position.
  • Provide additional advocacy services to the agency’s clients on an as needed basis. 
  • Maintain Crisis Intervention Counselor Certification by participating in on-going continuing education (post-hiring requirement). 
  • Participate in the after-hours crisis hotline scheduling a minimum of two shifts each month (post-training).
ADA Job Characteristics
 Work environment is primarily in an office setting. Local travel(driving) may be required to attend off-site meetings, as needed. Lift and carry 25 lbs., extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back or open lower-level filing drawers, or to retrieve stored items, climb a ladder or stairs, or use an elevator. Sit frequently and/or stand when filing, using copier,etc. Use fine manipulation (hands and wrist) to operate a keyboard, take notes; utilize desk calculator, file and copy documents.Corrected vision to normal range. Speak in normal vocal tone and range and communicate clearly and concisely to others. Apply normal reasoning and detail as required in the accomplishment of job duties.