November 23, 2021

Residential Secretary:   
We are looking for an energetic, task driven, customer service focused individual to be the secretary of a local heating and air conditioning company. The ideal candidate will be adaptive to company methods and preferences and strive for neatness and error-free professional image in all areas—appearance, paperwork and work area. This position is full time, Monday through Friday and requires attention to detail.
Residential Secretary Qualifications:
  • High school diploma
  • Must have excellent skills in use of telephone systems—voice must project cheerful, friendly and positive image of the Company
  • Must have skills in typing, telephone communications, math, basic computer skills (including word processing, data entry), spreadsheets, filing
  • Must have a basic understanding of bookkeeping
  • Must be well organized, patient, courteous and friendly to customers and fellow employees
  • Experience in customer service and dispatching is desirable—“the customer may not always be right, but the customer is NEVER wrong”!
  • Some knowledge of materials and parts associated with this type of work is desirable
Residential Secretary Compensation:
$17.00+ an hour depending on experience
Residential Secretary Responsibilities: (Includes but not limited to)
  • Answers telephone and routes call to the appropriate person(s)
  • Schedule the Residential estimator for appointments.
  • Create contracts and proposals for new installations
  • Create job folders and schedule inspections at completion of jobs
  • Apply for Building permits for new jobs
  • Apply for Rebates to completed jobs
  • Assist the Residential department as needed
  • Schedule Ducts “In A” Row
  • Greets visitors and ascertains the nature of their call and takes action as needed
  • Operates office equipment such as fax machine, photocopying machine, calculator and computer
  • Types correspondence and files paperwork
  • Project a positive image of the company at all times—with customers, vendors and employees
  • Follow all company policies and procedures
  • Types estimates & invoices for counter sales
  • Keep books, information, files and materials organized
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.
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