Responsible for the overnight operation, and security of OSP’s emergency residence. This includes providing crisis intervention and advocacy to men, women and children in residents. This also includes providing direct services to children and families living in OSP’s Residence while also working closely with all other staff and departments to develop and implement child-focused supportive services and prevention education for families and children. Specialize in completing entries and exits to residence and ensure all paperwork is complete. This position functions as a supportive member of the Residence team, which provides comprehensive direct services to children and families including emergency shelter and transportation, crisis intervention, personal advocacy, case management, and community referrals.
- Demonstrated experience working with children and adults in educational settings.
- Demonstrated ability to facilitate group discussions and present publicly to small and large groups.
- Willingness and ability to maintain appropriate boundaries with clients, staff, board members, and volunteers.
- Willingness and ability to practice self-care as a necessary component of successful completion of job functions.
- Excellent written and oral communications skills, including ability to assist with grant research, writing and reporting as needed.
- Demonstrated professionalism, initiative, and time management skills as needed to work effectively individually, with minimal supervision, and as a member of a team organization.
- Satisfactory completion of at least 6 ECE units preferred.
- AA degree in human service field, early childhood education, or equivalent experience preferred.
- Working knowledge of technical skills required to perform job functions well, including but not limited to ability to perform data entry, use Microsoft Office Suite, and create content for social media and website publication.
- Satisfactory completion of One Safe Place’s 66-hour domestic violence and sexual assault crisis intervention training course as well as on-going completion of continuing education units to maintain status as a recognized domestic violence and sexual assault counselor.
- Strong and effective communication skills
- Grant research and writing skills helpful
- Ability to work with minimum supervision and as a team member
- Ability to maintain good rapport with staff
- Knowledge and support of issues as described in OSP’s Mission Statement
- Maintain a working knowledge of community resources
- Knowledge of domestic violence and sexual assault dynamics.
- Valid California driver’s license and certificate of insurance
- Access to reliable transportation
- Free from any personal involvement with domestic violence and/or sexual assault for one year
- Ability to pass a background investigation (fingerprinting) and pre-employment drug testing
- Ability to sit and stand for prolonged periods of time, reach, twist, use hands/fingers to handle or feel office machinery, lift, carry, push, or pull materials and objects up to 30 lbs. as necessary to perform job functions. (This includes children)
Wages: $15.00-$18.00 (DOE)
Hours: Sunday through Thursday 4:00 pm to 1:00 am
- Ensure the security of the housing facility during shift.
- Assure all clients are on sight, safe and accounted for nightly.
- Maintain high visibility and availability throughout residence. Initiate contact and interact with residents providing them information, education, counsel, emotional support, and residence rules.
- Ensure all exit doors are closed.
- Perform area sweeps including playground, parking lot for client cars, and courtyard frequently, keeping in mind that all areas should remain watched and observed via camera system.
- Answer business phones i.e., relay messages to residents, provide information about OSP services to the general public calling after hours.
- Answer crisis calls, as necessary, provide crisis counseling and referrals and assist volunteer crisis line advocates with victims seeking services through the 24-hr crisis line.
- Maintain communication with the Client Services Director and/or keep current on crisis line information through attendance of crisis line meetings.
- Provide emergency transportation.
- Provide immediate/emergency needs, support, resources and direction for after-hours CFS intakes.
- Determine exits and entries for emergency shelter as needed, complete all paperwork involved.
- Complete data entry remaining from all other shifts.
- Maintain accurate client records, ensure client files are completed, and that all statistical information is entered into Service Point and ensure that all documentation is entered or scanned into Client files for new and exiting clients.
- Check for staff efficiency in Service Point.
- Work with Case Manager and assist with case plans and determining client status in shelter.
- Maintain residence rules.
- Computer tasks as assigned by supervisor.
- Assist with maintenance of facility including cleaning and preparing rooms for new residents.
- Assist program staff and volunteers as needed.
- Assist with any chores missed by residence and provide counsel regarding life skills or pass on info to daytime staff regarding need for counsel.
- Assist with maintenance of the Residence facility, including cleaning and preparing rooms for new residents.
- Provide on-call Crisis Hotline coverage during non-business hours to provide crisis intervention, personal advocacy, needs assessments, safety planning, education, and referrals to community members as needed.
- Other related duties as assigned.