June 10, 2022

The largest locally owned and employee-owned IT Company north of Sacramento is seeking to hire a qualified Receptionist on a temporary basis. This person would be responsible for handling incoming phone calls, creating service tickets and dispatching technicians for service calls. A good fit for this position has excellent written and verbal communication skills with a helpful, positive attitude. This is a temporary full time position, located in Redding, CA.

Requirements of the Receptionist: 
  • Prior experience as a receptionist or in a related field.
  • Consistent, professional dress, and manner.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Good time management skills.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.
Benefits of the Receptionist: 
$17.00 and up, depending on experience
Monday-Friday 8:00am-5:00pm, expected to be for approximately 6 months
Medical | Dental | Vision | Term-life insurance
Responsibilities of the Receptionist: 
  • Fields incoming phone calls to service department and gathers client details as well as scope of client issues
  • Prioritizes service calls according to urgency and importance
  • Creates service tickets in ConnectWise and assigns to technicians
  • Responsible for greeting and welcoming guest and assisting them with their request
  • Receive product from shipping companies
  • Monitor Service board for incoming service requests and ensure all tickets are assigned to the correct resource
  • Follows up with clients at technician’s request
  • Track technicians and other employees on the in/out board
  • Schedule company vehicles for maintenance as needed
  • Office/Kitchen Supplies – Keep stocked as needed
  • Assist administration with competing other unknown tasks
  • Other duties as assigned
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board. 
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