February 1, 2023

A local Charter Flight Service is looking for a Customer Service Representative. Ideal candidate will be professional, positive attitude and ready to assistant private pilots with their customer needs. This person will need to possess excellent written and verbal communication skills as well has have a flexible schedule. This is a full time, long term opportunity located in Redding, CA.
Requirements of the Customer Service Representative:
  • Ability to perform operations using units of American money
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Excellent communication skills, both orally and in writing, with customers and fellow employees
  • Strong multi-tasking skills
  • Skilled in use of Microsoft office products and networked computers
  • Must be self-motivated but also a team player
  • Required to read, write speak and understand the English language as defined in FAR
  • Must be able to work a flexible schedule
  • Be reliable and willing to cover shifts 
Benefits of the Customer Service Representative:
Starting at $17.00 an hour 
Full time, schedule will be closing Wednesday, Thursday, Friday, and Saturday and opening Sunday 
Hours vary by season. So schedules are subject to change. 
Must be able to work weekends, and closing shift. Current hours of schedule will vary between 11:00 am to 9:00 pm
Medical | Dental | Vision | Term-life insurance
Responsibilities of the Customer Service Representative:
  • Coordinate and dispatch customer requests for fuel, hotel, rental reservations and other services using radios, phones.
  • Dispatch telephone calls to appropriate individuals.
  • Post fuel and other service invoices.
  • Receive credit card and cash payments.
  • Count and maintain cash drawer.
  • Maintain lobby and front counter for cleanliness.
  • Maintain coffee for customers.
  • Follow opening and closing checklists for customer service.
  • Adjust pace to level of customer activity.
  • Present positive image of the company.
  • Perform related duties as assigned or as the situation dictates.
  • Other duties as assigned.
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board.
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