October 28, 2022

A local Building/Construction Supply Company is seeking a Customer Service Representative for their team. The ideal candidate MUST have computer and multi-tasking skills, along with being professional, reliable, efficient, organized, quick learner, and have a strong work ethic. This is a full time, long term opportunity located in Redding, CA.
 
Requirements of the Customer Service Representative:
  • High school diploma required
  • 1-2 years of customer service experience is preferred
  • Requires excellent communication skills
  • Excellent computer knowledge
  • A high level of attention to detail and accuracy is required
  • Good problem-solving skills and good judgment
  • Must be able to work in a fast-paced environment, learn new things quickly, handle multiple tasks, and prioritize responsibly
  • Must have good math, reading, writing and spelling skills. Must be able to communicate clearly and effectively in the English language, verbally and in writing
Benefits of the Customer Service Representative: 
$20.00 and up, depending on experience 
Monday-Friday 8:00am-5:00pm
Medical | Dental | Vision | Term-life insurance

Responsibilities of the Customer Service Representative: 
  • Answering and directing inbound calls from customers/vendors
  • Scheduling service appointments
  • Data entry of service tickets
  • Maintain pending service ticket file by contacting customers via telephone
  • Sales of parts to customers via phone call and in person
  • Data entry of invoices
  • Processing of service tech paperwork including posting payments and forwarding information to parts desk or warranty desk for further processing
  • Filing/maintaining service ticket records
  • Pull service tech parts for morning dispatch
  • Clean office area on Saturday shifts
  • Support other areas as needed
  • Other duties as assigned
 
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board. 
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