May 15, 2024

O2 Employment Services is working with a local Insectary who is looking for a Customer Service Representative. This is a full-time, long-term role in Redding, CA.
Compensation of the Customer Service Representative:
  •  $18- $22 per hour, depending on experience
  • Vision, dental, medical offered through O2
Qualifications of the Customer Service Representative:
  • Customer Service experience, particularly with telephone
  • Great communication & organizational skills
  • Experience with Office products, especially MS Word and Excel
  • Enthusiasm for learning new processes
Responsibilities of the Customer Service Representative:
  • Receive and accurately direct all company phone calls
  • Enters customers orders 
  • Process commercial invoices
  • Enter Bican tracking and ship charges
  • Work directly with Sales Department to enter customer orders 
  • Receive and review industry-related publications and flag items that may be of interest and give to Cliff
  • Help with BI holiday cards and other mail outs to company affiliates
  • Learn and be able to suggest which biological control agent a customer should purchase as well as release rates
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board. 
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