July 16, 2024

O2 Employment Services is working with a local Pest Control Company who are looking for an Accounts Receivable Specialist / Office Support. This is a full-time, long-term role in Redding, CA.
The Accounts Receivable Specialist / Office Support is responsible for efficiently managing and maintaining the accounts receivables function within Pest Routes. This role will provide essential support to our administrators and office staff, ensuring smooth operations and excellent customer service. The ideal candidate will possess strong organizational and accounting skills, be proficient in data entry, and demonstrate attention to detail in all tasks. Effective communication, problem-solving, and proficiency in financial software are essential for success in this position.
Compensation of the Accounts Receivable Specialist / Office Support:
  • $20.00 – $24.00 per hour, depending on experience
  • Vision, dental, medical offered through O2
Qualifications of the Accounts Receivable Specialist / Office Support:
  • High school diploma or equivalent (Associate's/Bachelor's degree in accounting or related preferred).
  • Previous experience in accounts receivable, office support, or related roles.
  • Proficiency in data entry and financial software.
  • Proficiency in Microsoft Office Suit, excel and word 
  • Strong organizational and mathematical skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a team environment.
  • Discretion and ability to handle confidential information.
  • Willingness to learn and adapt to new processes and technologies.
  • Valid driver’s license 
 
Responsibilities of the Accounts Receivable Specialist / Office Support:
  • Check and process work emails.
  • Address any accounts receivable billing alerts promptly and appropriately.
  • Act as a backup for answering new phone calls and handle them accordingly.
  • Forward relevant correspondence to the company for record purposes.
  • Document important notes in customer accounts as required.
  • Handle customer calls related to payments and billing inquiries promptly.
  • Collaborate with other office staff to assist with customer calls when necessary.
  • Post customer payments accurately by recording cash, checks, and credit card transactions.
  • Enter bulk payment postings into the Pest control operating system (Pest Routes).
  • Manage payments received by technicians from customers.
  • Run auto-pay for customers with cards set up on their accounts.
  • Send invoices and statements to property managers and multiple property owners through email or mail.
  • Prepare and send invoices to customers who prefer mailed invoices daily.
  • Monitor and follow up on 30-day, 60-day and 90-day overdue accounts.
  • Send statements and reminders to customers with overdue payments.
  • Investigate account discrepancies, validating information from account history, employees, and customers.
  • Resolve invalid or unauthorized deductions.
  • Address collections by reviewing customer payment plans, payment history, and credit, coordinating collection attempts by contacting customers.
  • Ensure all collection attempts are documented in the system.
  • Maintain the confidentiality of sensitive financial and customer information.
  • Print accounting reports as requested by administrators.
  • Organize and file check ledgers into appropriate files.
  • Assist with various projects and requests from administrators, prioritizing tasks as required.
  • Other duties assigned.
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
 
 
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board. 
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