July 23, 2020

DISPATCHER SUMMARY

O2 Employment Services, Northern California’s leader in staffing, is currently partnering with a local heating and air company to find their next DISPATCHER. This is a full time, long term position with a reputable local company.

DISPATCHER DUTIES

  • Answer Phones
  • Claim Submissions
  • Filing
  • Assist with assembling Operation & Maintenance Manuals when needed
  • Assist with entering Purchase Orders / Packing Slips when needed
  • Service
  • Schedule service and maintenance appointments
  • Dispatch Technicians
  • Enter service calls on Service Titan
  • Order/research service parts
  • Call customers with quotes
  • Track “To be continued” service calls and Pending Quotes
  • Enter technicians daily service tickets/also, copy/follow up/track repairs
  • Offer/mail new agreements
  • Mail renewal agreements
  • Track monthly PM report
  • Enter new agreements in computer
  • Write out PM tickets for file
  • Order filters for upcoming month
  • Mail or Call for renewal reminders

DISPATCHER REQUIREMENTS

  • Can type at least 40 wpm
  • Comfortable answering phones
  • Must be customer service minded
  • Can schedule and maintain multiple schedules
  • Can work in a fast-paced environment
  • Self-starter

 

DISPATCHER COMPENSATION

$14-$18 DOE

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