July 15, 2019

SUMMARY

O2 Employment Services, Northern California’s leader in staffing and recruitment, is working with a local company to find their next CUSTOMER SERVICE REP. This is a full time, long term opportunity.

COMPENSATION

$13/hour to start

HOURS

7:00 am – 4:00 pm or 8:00 am – 5:00 pm

DUTIES for CUSTOMER SERVICE REP

  • Provide administrative support to the team as needed to ensure customer satisfaction.
  • Work in multi-channel support environment of phone, emails, tickets and/or live chat
  • Field and resolve issues
  • Handle routine support activities
  • Ensure adherence to internal processes, procedures and industry regulations
  • Identify and send new sales leads to account management or sales team
  • Complete additional duties and/or tasks as assigned.

QUALIFICATIONS for CUSTOMER SERVICE REP

  • High school diploma required, Associates Degree or higher preferred
  • Minimum of 1-3 years of customer service/retail/compliance experience
  • Requires excellent communication skills, including exceptionally professional written and verbal correspondence
  • Excellent computer knowledge, including MS Word, Excel, Outlook, and internet
  • A high level of attention to detail and accuracy is required
  • Good problem solving skills and good judgment
  • Must be able to work in a fast paced environment, learn new things quickly, handle multiple tasks, and prioritize responsibly
  • Must be self-motivated to work independently, as well as work well on a team
  • Must have strong attendance record and work ethic, and maintain a positive attitude at all times
  • Bi-Lingual is a plus!
Apply Online
Request More Information
Contact My Staffing Specialist

Available(78)