October 9, 2020

Position Summary: Under the close supervision and direction of the Client Services Director, Children’s Advocate provides direct service to children and parents residing at the emergency shelter, including developing and implementing our children’s program. The Children’s Advocate will provide support to our children to meet their distance learning requirements. This position works as part of an overall team that provides comprehensive shelter services, which includes emergency housing, case management, and our children’s program.


Responsible for the overall supervision of children during group and distance learning, with the aim of providing a healthy, safe, and enjoyable environment. This position provides educational support to our children of school age residing in our emergency shelter, assisting with scheduled class time facilitated by local school districts, homework help, other enrichment activities, including building daily/weekly schedules to ensure that all of our children are meeting their educational requirements while distance learning on-site.



  • Meet with shelter residents to communicate the weekly outline for each child in their family residing in shelter, who needs educational support, including children with Individualized Education Program (IEP) goals.
  • Provide need assessments, teen assessments, and child interaction for families coming into shelter.
  • Set weekly schedule for children’s attendance in distance learning and group activities, including preparing required materials, snacks, and activities to ensure structure of the program.
  • Assist children in completing classroom video meetings, assignments, homework, and projects.
  • Tutor individual or small groups of children.
  • Facilitate group activities for children during free periods of time or as scheduled.
  • Monitor and oversee student practice and assignments in various subjects
  • Observe and redirect behavior of children in the program according to approved procedures
  • Monitor children during outside activities as directed.
  • Provide peer counseling to children affected by domestic violence and/or sexual assault.
  • Model positive parenting techniques and offer parenting support and guidance to parents as needed.
  • Provide referrals to clients in need of childcare through Shasta County Office of Education (SCOE) Early Childhood Services Program for those who’d qualify for services.



  • Work with families to establish a plan to address children’s needs.
  • Keep parents updated on their children’s success in schoolwork completion.
  • Provide opportunities for children and families at shelter to participate in healthy and positive social interactions and community functions when safe.
  • Mediate any conflicts that may arise between children of your group.
  • Participate in Residence Family Nights
  • Report any notable concerns or incidents to Outreach and Prevention Educator for direction.
  • Upholds organizational values in all internal and external actions.
  • Other duties as assigned by the Outreach and Prevention Educator and/or Executive Director.




  • Associate degree in Human Services, Child Development, or a similar field preferred, or at least two years’ relevant work experience with a social services agency serving individuals who have experienced trauma OR in a school or pre-school setting.
  • Excellent oral and written communication skills, including ability to speak effectively in public and facilitate group discussions as needed.
  • Ability to relate to others in a non-judgmental, empathetic, and supportive way.
  • Ability to work both independently and as a team member.
  • Ability to represent professionally on agency business, including willingness to adhere to agency dress code policy.
  • Ability to practice balance and self-care while meeting the demands of a crisis center.
  • Free from any personal involvement with domestic violence and/or sexual assault within the past 12 months.
  • Successful completion of 66-hour domestic violence and sexual assault Crisis Intervention Counselor training (post-hiring requirement).
  • Ability to provide copy of valid California driver license, have reliable transportation, and submit current proof of vehicle insurance.
  • Ability to pass a background investigation, including willingness to be fingerprinted and undergo pre-employment drug testing.
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