December 16, 2020

Summary

O2 Employment Services, Northern California’s leader in staffing and recruitment, is partnering with a local company to find their next INSURANCE CUSTOMER SERVICE REPRESENTATIVE located in RED BLUFF, CA. We are looking for a determined, team player to be responsible for customer relations and office tasks.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Benefits & Compensation for Insurance Customer Service Rep

  • 401K
  • Hourly pay plus commission/bonus
  • Profit-sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
  • Compensation: $15 -$17

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills – written, verbal, and listening
  • Organizational skills
  • Self-motivated
  • Detail-oriented
  • Proactive in problem-solving
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
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