January 11, 2021

Job Summary

O2 Employment Services, Northern California’s leader in staffing and recruitment, is working with a local Pet Memorial & Cremation Company to find their next CLIENT RELATIONS ASSISTANT. The ideal candidate will be personable, professional, and empathetic. Duties will include tasks helping clients on phone and in-person with arrangements for their pet.

HOURS & COMPENSATION

  • Approx 40 hrs/week;
  • After training completed: 1-2 Saturdays/month (9am – 2:30pm) with Friday off or possibly as overtime.
  • $16/hour

RESPONSIBILITIES

  • Labeling cremated remains (approx. 300 per month)
  • Filing monthly invoices and ACA tags
  • Assisting with Ordering & Receiving merchandise
  • Assisting with preparing and update veterinary presentation/price books
  • Assisting with updating old records and files
  • Assisting with creating new procedures and/or updating older procedures
  • Paw Photo Pictures
  • Cropping-enhancing pictures
  • Office vacuuming
  • Organizing
  • Projects

Possible Future Duties

  • Assisting clients with purchase of a human memorial
  • Preparing graphic layouts for memorials.
  • Creating preliminary memorial layout, Ordering memorials, etc.

REQUIREMENTS

  • MINIMUM 3 YEARS OFFICE EXPERIENCE
  • Gregarious Personality
  • Very Social, Caring, Companionate, Nurturing
  • Comfortable helping and working with people during an emotionally difficult time discussing the death of a pet or loved one.
  • Good Work Ethic
  • Reliable, Punctual, Self-Motivated
  • Excellent verbal and written communication skills
  • Great knowledge of EXCEL, Word, and Outlook (familiar with paste links in excel)
  • Ability to retain and quickly recall detailed procedures
  • Typing of 45wpm or better
  • Proficient in 10 key entry
  • Neat penmanship – printing and cursive
  • Good organizational skills
  • Ability to work independently with good time management skills and also work well in a small team environment
  • Familiar with ADOBE PHOTOSHOP and have some graphic experience (nice but not required)
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